Two patient-balance leaks, priced.
The first is money you billed and never got. The second is money you never billed at all, because the patient looked like a credit risk and the practice would rather not carry it. Both are large and neither shows up on a denials report.
Results are instant · No email · Nothing stored
| Your numbers now | With EFT & plans | |
|---|---|---|
| Outstanding accounts annually | — | — |
| Average balance per account | — | — |
| Total outstanding annually | — | — |
| Never recovered | — | — |
| Annual revenue lost to non-collection | — | — |
| Outstanding accounts recovered | — | — |
| Patients rejected on credit risk | — | — |
| Average billed per new patient | — | — |
| Revenue lost to credit-risk rejections | — | — |
| Revenue from credit-risk patients | — | — |
How to read it
The second half of this table is the part practices usually have not costed. Turning away a patient who cannot pay the full balance on the day looks like prudence, and on a single account it is. Forty of them a year at an average new patient billing is a different conversation.
The mechanism is unglamorous: electronic statements so nothing waits on the post, online bill pay so nobody has to write a cheque, payment plans and autopay so a balance someone genuinely intends to pay does not age into a write-off.
Next: the accounts that are already past due
This models prevention. The collections calculator models recovery.